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Policy Highlights For a full list of policies, please visit host.hondaengage.com Cancellations Since HOST contracts with outside sources to teach many of the classes, it is important that we provide our sources with timely cancellations. You may cancel associates up to 10 business days before a class and receive a full refund. Cancellations within 10 business days of the start date are charged full price for the seat held by your associate. You are permitted to substitute one associate for another, up to and including the day the class starts. You can manage substitutions and cancellations yourself until 10 business days before the class starts. In the event that we cancel a class, you will be notified in advance of the planned class date. Therefore, it is important to include the individual participant’s email and phone number on the registration page. If the attendee does not have access to email, it is the responsibility of the ticket buyer to forward all updates, reminders and/or changes to the individual associate. Weather Cancellations In the event that Honda is forced to close due to weather conditions, any class that starts the day of a plant closing will be rescheduled. To find out the operation status please call the phone number listed on your registration confirmation or one of the numbers below. Training Location Status Number Alabama Industrial Development Training (AIDT) Center - 1-877-462-7828 Ohio Locations East Liberty Plant (ELP) 1-800-839-8558 Union Rural Electric (URE) Building 1-800-839-8558 Honda Support Office (HSO) 1-800-839-8558 Honda Heritage Center (HHC) 1-800-839-8558 Ontario, Canada Locations Suite Success – Barrie Hampton Inn – Barrie Honda of Canada Manufacturing (HCM) – Alliston Honda Canada (HRA-C) – Markham 705-435-5561 All locations – HOST Hotline 937-644-7789 Hotel Reservations Each supplier is responsible for their own hotel reservations. Local hotels may have a Honda rate. It does not hurt to ask. Lunch Unless otherwise noted, lunch is the responsibility of each associate. Each Honda facility has a cafeteria. Other training locations have restaurants close by. Note – not all Honda cafeterias accept credit cards. Please be prepared to pay with cash. Maps Training location information is available on the HondaEngage website. Start on the Resources tab and click Locations. If you need additional information, please contact us at hondaengage@hna.honda.com or call 937-644-7789. Dress Code All attendees must follow Honda's dress code guidelines in order to participate in training. Honda requires all participants to dress in business casual wear. Proper attire consists of: • Dress or polo shirts • Khakis, dress pants, skirts, or nice jeans • Must be clean and well kept • Closed toed shoes, with backs • No profanity or controversial logos • No exposed midriff or low cut blouses • No flip flops or sandals • No short skirts • No rips or holes Please keep in mind that each training location is a professional establishment and we must follow certain guidelines in order to keep the image that Honda has established. It will be up to the Honda instructors to determine what action should be taken if violations to the dress code occur. Dress code violations could result in or up to expulsion from the class. Expulsion does not entitle the participant to a refund.

Basic Quality Tools - HSO (2 Days)

By HOST

Date and time

October 16, 2018 · 8am - October 17, 2018 · 4pm EDT

Location

HSO

19900 ST RT 739 Marysville, OH 43040

Refund Policy

Contact the organizer to request a refund.

Description

Basic Quality Tools

This course will provide the foundation for understanding how to apply key quality tools to achieve solid problem solving, support the quality management system, improved customer satisfaction and continual improvement.

October 16-17, 2018
HSO - Room 8
8:00AM-4:00PM

Instructor: Roy Fraker

What People Are Saying

"This course helped me to understand the meaning of different graphs and how to use them to my advantage to evaluate data in an effective way."

“The class was very interactive. The instructor clearly knew the subject like the back of his hand. The class taught me how to use data to effectively correct an issue so that it does not occur again.”

“I liked that the class got deeper into quality charts and it will definitely help me to try and identify key problems.”

Please note: All classes are priced and billed exclusively in U.S. dollars, regardless of location due to the nature of exchange rate fluctuation and the need to have a stable ticket price offered.

Eventbrite will charge a fee per ticket purchased. Eventbrite service fee: 2.5% of the ticket cost plus $0.99 per ticket sold in U.S. dollars.

Organized by

If you have any concerns, questions or need help, please send us an email at

hondaengage@hna.honda.com

Sales Ended